What We Do
What products does Jhears Aero carry?
We supply the tools that keep aircraft airworthy. From precision maintenance instruments and aviation-grade lubricants to certified PPE and professional inspection equipment, every product in our catalogue is chosen with one standard in mind: fit for flight.
Do you ship internationally?
We deliver to selected international destinations. Availability, delivery time and cost depend on the product, destination and carrier restrictions. The options available for your order are shown at checkout. For full details, visit our Shipping Policy.
Orders & Shipping
How long will my order take to arrive?
Delivery times vary by location and the shipping method you select at checkout. The moment your order leaves our hands, you will receive a tracking number so you can follow it every step of the way.
How will my order be packaged?
We select packaging according to the size, weight and handling needs of the products ordered. The guide below shows the typical packaging categories we use; actual packaging may vary.
| Package size | Typical dimensions | Typical use |
|---|---|---|
| Envelope | 24 × 16 × 1 cm | Documents, stickers and thin manuals |
| Small box | 30 × 20 × 10 cm | Sealants, small tools, logbooks and accessories |
| Medium box | 40 × 30 × 20 cm | Tool sets, headsets and multi-item orders |
| Large box | 60 × 40 × 40 cm | Larger equipment and bulky tools |
| Oversized or specialist | Calculated individually | GSE, long tools and restricted or unusually shaped products |
Shipping charges are based on the packed order and destination. Aerosols, chemicals and other restricted products may require specialist services or may not be eligible for delivery to every destination.
Can I amend or cancel an order?
Time is of the essence, so contact us immediately if you need to make a change. We will do everything we can to accommodate your request before dispatch. Once an order is on its way, we are unable to intercept it.
Returns & Refunds
What is your returns policy?
We stand behind every product we sell. If something is not right, you have 30 days from delivery to return unused items in their original packaging. Get in touch with our team and we will guide you through the process.
How do I request a refund?
Simply contact us with your order number and a brief explanation. Once we have received and inspected the returned item, your refund will be processed within 5 to 10 business days, with no runaround and no delays.
Products & Technical Information
Where can I find technical data sheets?
Every product page links directly to the manufacturer's official documentation, always current and always authoritative. We do not host static PDFs that go out of date; we point you straight to the source.
Get in Touch
How do I contact Jhears Aero?
Our team is here when you need us. Use the contact form on our website or drop us an email directly and we aim to respond to every enquiry within one business day.