How to request a quote

Watch this short guide to see how to request a quote from Jhears Aero.

Frequently Asked Questions

Business Purchasing & Sourcing

What is Jhears Aerospace?

Jhears Aerospace, also known as Jhears Aero, is a UK-based supplier of general aviation supplies, tools, consumables and pilot equipment. Learn about Jhears Aerospace.

Can flight schools, maintenance workshops and FBOs request a quote?

Yes. Email info@jhears.com with the product names or part numbers, quantities, required specifications, delivery destination and preferred delivery date. We will review your requirements and provide a quote.

Can I ask about an item I cannot find in the catalogue?

Yes. Send your requirements through our contact page so we can check sourcing options and availability.

What We Do

What products does Jhears Aero carry?

Jhears Aerospace supplies general aviation tools, cleaning and workshop consumables, adhesives and lubricants, ground equipment, marking supplies and pilot equipment. Browse our product categories to find the products you need.

Do you ship internationally?

We deliver to selected international destinations. Availability, delivery time and cost depend on the product, destination and carrier restrictions. The options available for your order are shown at checkout. For full details, visit our Shipping Policy.


Orders & Shipping

How long will my order take to arrive?

Delivery times vary by location and the shipping method you select at checkout. The moment your order leaves our hands, you will receive a tracking number so you can follow it every step of the way.

How will my order be packaged?

We select packaging according to the size, weight and handling needs of the products ordered. The guide below shows the typical packaging categories we use; actual packaging may vary.

Package size Typical dimensions Typical use
Envelope 24 × 16 × 1 cm Documents, stickers and thin manuals
Small box 30 × 20 × 10 cm Sealants, small tools, logbooks and accessories
Medium box 40 × 30 × 20 cm Tool sets, headsets and multi-item orders
Large box 60 × 40 × 40 cm Larger equipment and bulky tools
Oversized or specialist Calculated individually GSE, long tools and restricted or unusually shaped products

Shipping charges are based on the packed order and destination. Aerosols, chemicals and other restricted products may require specialist services or may not be eligible for delivery to every destination.

Can I amend or cancel an order?

Time is of the essence, so contact us immediately if you need to make a change. We will do everything we can to accommodate your request before dispatch. Once an order is on its way, we are unable to intercept it.


Returns & Refunds

What is your returns policy?

We stand behind every product we sell. If something is not right, you have 30 days from delivery to return unused items in their original packaging. Get in touch with our team and we will guide you through the process.

How do I request a refund?

Simply contact us with your order number and a brief explanation. Once we have received and inspected the returned item, your refund will be processed within 5 to 10 business days, with no runaround and no delays.


Products & Technical Information

Where can I find technical data sheets?

Check the product description for specifications and documentation links. If you need a technical data sheet, safety data sheet or a particular specification, email info@jhears.com with the product name or part number so we can check the information available.

Get in Touch

How do I contact Jhears Aero?

Our team is here when you need us. Use the contact form on our website or drop us an email directly and we aim to respond to every enquiry within one business day.